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ZOLEO Activation, Data Sharing & GetHomeSafe Set-up

This article covers how to enable data sharing in Zoleo and how to setup your device in GetHomeSafe

Please ensure your ZOLEO device is activated. Click here for more information: How to Activate my ZOLEO Device. You must add the Location Share+ add-on to your ZOLEO account in order to use your ZOLEO device with your GetHomeSafe account.

Section 1: Configuring Zoleo

1. Check device Activation & Location Share+

Login to Zoleo. Your Zoleo device needs to be activated to integrate with GetHomeSafe. If your device is new and has not been used before you will need to activate your device: https://www.myzoleo.com/activate
Check Location Share+ is enabled for your account

Step 2: Turn on your device

Turn on your device, connect your smartphone to the device via the Zoleo app and bluetooth, ensure location sharing is enabled.

 

Step 3: Add registered contact
Add reply@gethomesafe.com +1 619 727 6935 as a registered contact in Zoleo mobile app

Zoleo and App image Step 3 & 4

Location Share+ Recommendations

By default when out of coverage with your Zoleo your location will update to GetHomeSafe in the frequency set in your Zoleo app under:

  1. Settings
  2. Check-in, Location & SOS Settings
  3. Location Share+
  4. Location Update Interval

By default your location will update every hour. This can be changed to the following:
  • 6 Minutes - High battery usage
  • 12 minutes
  • 30 minutes
  • 1 hour - Default
  • 2 hours
  • 4 hours - Low battery usage

Section 2: Configuring GetHomeSafe

The Zoleo integration should be enabled by default in GetHomeSafe. 

If it is not enabled in your account, please contact support@gethomesafe.com

 

1. Obtain your device specific Zoleo email address

  • Login to Zoleo
  • Select Devices & Plans
  • Click your Zoleo device > Account information > Device information.
  • Under "Email" is the Zoleo specific email address. You will need this email address for step 2.
    Zoelo devices and plans step 1

2. Add your Zoleo device to GetHomeSafe

You need Account Admin access to add devices, which is done in the Configure > GPS Devices


Zoleo add your device to ghs step 2

  • Add the device provider, model, name, IMEI number, organisation
  • Under “message channel” enter the Zoleo email from Step 1
  • Click “Save”

Zoleo add device in enterprise step 2

3. Test your device works

Send a test message to your Zoleo and check it comes through OK. 

 

Zoleo test it works in ghs step 3

4. Assign the device to users (Optional)

Your device will show on the GHS dashboard. Leave blank if your device is a pool device, or assign to an individual user (this can be changed at any time).

 

Zoleo in ghs dashboard step 4

Assign device to users in ghs step 4

 

You're ready to go

Your device will show on the GHS dashboard and is ready to assign to a user. Your Zoleo device will now appear in the pre-start screen when starting a Get Home Safe activity, or is available to select if set as a pool device.

Zoleo app images step 5