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      ZOLEO Activation, Data Sharing & GetHomeSafe Set-up

      This article covers how to enable data sharing in Zoleo and how to setup your device in GetHomeSafe

      Please ensure your ZOLEO device is activated. Click here for more information: How to Activate my ZOLEO Device. You must add the Location Share+ add-on to your ZOLEO account in order to use your ZOLEO device with your GetHomeSafe account.

      Section 1: Configuring Zoleo

       

      1. Enable Data Sharing in Zoleo: 

      Login to Zoleo. Enable data sharing with GHS, accept the data sharing agreement.

      Select all forwarding options. 

      ZOLEO Data Sharing Image Step 1
      Zoleo Data Sharing Image 2 Step 1

       

      2. Enable Location Share+ in Zoleo:
      Navigate to “Devices & Plans” and ensure your plan includes the feature add-on “Location Share+”. 

      Zoleo Location Share + Step 2

       

      3. Turn on your device

      Turn on your device, connect your smartphone to the device via the Zoleo app, ensure location sharing is enabled

       

      4. Add registered contact details

      Add reply@gethomesafe.com +1 619 727 6935 as a registered contact in Zoleo mobile app

      Zoleo and App image Step 3 & 4

      Section 2: Configuring GetHomeSafe

      The Zoleo integration should be enabled by default in GetHomeSafe. 

      If it is not enabled in your account, please contact support@gethomesafe.com

       

      1. Obtain your device specific Zoleo email address

      • Login to Zoleo
      • Select Devices & Plans
      • Click your Zoleo device > Account information > Device information.
      • Under "Email" is the Zoleo specific email address. You will need this email address for step 2.
        Zoelo devices and plans step 1

      2. Add your Zoleo device to GetHomeSafe

      You need Account Admin access to add devices, which is done in the Configure > GPS Devices


      Zoleo add your device to ghs step 2

      • Add the device provider, model, name, IMEI number, organisation
      • Under “message channel” enter the Zoleo email from Step 1
      • Click “Save”

      Zoleo add device in enterprise step 2

      3. Test your device works

      Send a test message to your Zoleo and check it comes through OK. 

       

      Zoleo test it works in ghs step 3

      4. Assign the device to users (Optional)

      Your device will show on the GHS dashboard. Leave blank if your device is a pool device, or assign to an individual user (this can be changed at any time).

       

      Zoleo in ghs dashboard step 4

      Assign device to users in ghs step 4

       

      You're ready to go

      Your device will show on the GHS dashboard and is ready to assign to a user. Your Zoleo device will now appear in the pre-start screen when starting a Get Home Safe activity, or is available to select if set as a pool device.

      Zoleo app images step 5