Learn how to setup and manage Shared Mobile Devices
What is "Shared Mobile Devices" in GetHomeSafe?
Shared Mobile Devices allow accounts to add mobile devices shared between multiple users and can be assigned to organisations and teams. Users select the "Shared Mobile Device" when starting their activity in the GetHomeSafe app. Once selected, the user's notifications and reminders will be sent to the "Shared Mobile Device" number and GetHomeSafe will display the "Shared Mobile Device" number in the user's activity.
Managing Shared Mobile Devices
1. Login to your Account/Enterprise web portal
2. Head to "Configure" in the left hand menu and "Shared Mobile Devices"
Shared Mobile Devices Menu
You can filter users by using the search bar, organisation and device status. Shared Mobile Device reports are also available to download here.
Select the three dots to the side to perform the following actions:
- Release device
- Set organisation/teams
- Delete device
Adding a Shared Mobile Device
1. In the Shared Mobile Device menu select "New"
2. Enter new device details
- Name
- Model
- Phone Number
- IMEI number (found in mobile settings)
3. Enter who the device will be available for either at the organisation or for certain teams only.
4. Click "Save"
Editing a Shared Mobile Device
To edit a Shared Mobile Device, select the device from the menu, make the necessary adjustments, and then click "Save" to apply your changes.