How do I cancel an alert?

Panic, Overdue and No Movement Alerts can be cancelled via all of the below methods. Silent Alerts can only be cancelled via methods 2, 3 & 4.

  1. From your GetHomeSafe app, select the cancel alert button.
  2. Log into your web portal and select your alerted activity. On the right-hand side of your activity details page select ‘I Got Home Safe’.
  3. There is a link in the ‘alert sent’ optional email, open the link and select ‘confirm’. (this optional email must be enabled in your apps settings for it to send).
  4. Your supervisors can send you an SMS message or email requesting you cancel the alert. If you receive one of these requests, open the link and select ‘Confirm’.