The Dashboard provides an overview of all ongoing and recently completed activities. Administrators can see all user activities, team leaders can only see activities within their teams, and regular users are limited to their own activities.
Activity Locations Map
The Activity Map shows all ongoing activities. The location of an icon is determined by the user’s last reported location. Icons indicate the status of an activity. If an activity status changes, the icon updates. Clicking any activity icon opens a popup with more info and a link to view it.
This includes GPS devices and vehicles that are currently not in use. The car icon's colour (grey or green) shows if the ignition is on or off. Icons for GPS devices and vehicles are placed where they were last reported before the activity they were assigned to was completed or cancelled.
Selecting the map icon opens the map only view. Filters and zoom functionalities are also available.
Map Only View
The 'Map Only View' is an enlarged version of the Dashboard map, accessible by clicking the green map icon on the activity locations map.
It is designed for viewing purposes only, offering an overview of all ongoing activities. This feature was created to be displayed on screens in monitoring centres and is not meant for interaction.
Zoom functions are available. However, activities cannot be selected. Activity icons include user initials for identification of each user's location, and alerted activities will flash.
Active Activities
The 'Active' sections include all ongoing activities with an active status (not alerted). Select an activity to view further details. Activities are removed from these sections if they are finished or an alert is triggered.
Action Required
The 'Action Required' sections include all ongoing activities with an alerted status. Select an activity to view further details. Activities are removed from these sections if a supervisor has started a follow-up or the alert has been cancelled.
Following Up
The 'Following Up' sections include all ongoing activities with an alert status that are being followed up by supervisors. Select an activity to view further details. Activities are removed from these sections if a follow up has been completed or the alert has been cancelled.
Finished Today
The 'Finished Today' sections include all activities that have either been completed or cancelled within the last 24 hours.
Alert Sound
When an alert is triggered, the web portal plays a continuous sound until a follow-up is started, or the alert is cancelled. Select the speaker icon at the top of the page to turn sounds on/off.
The option to turn alert sounds off for call centre users is not available.