Basic App Settings

To access the GetHomeSafe app settings, click Settings at the bottom of the app screen.

• Switch Organisation

  • Allows users registered with multiple organisations to switch between them without the need to log out and log back in.

• Account Details

  • View and edit account information such as your name, phone number, and email address.

• Reset Password

  • Sends a password reset link to the user's registered email address.

• PIN

  • Enable and configure PINs. For more information, see: Pins: Access Pin & Silent Pin

• Web Portal

  • Opens the GetHomeSafe web portal in your device's browser. You may be prompted to log in if you are not already signed in.

What email notifications can I configure in the GetHomeSafe app?

• When email notifications are enabled, you will receive the following emails for your own activities:

  To enable email notifications, go to Settings > Notifications and toggle on Email Notifications.

  • Activity Started: When an activity is started.
  • Activity Finished: When an activity is finished.
  • Reminder to Check-In: When a reminder time is reached during an activity.
  • Alert Sent: When an overdue alert is triggered.

What warnings can I configure in the GetHomeSafe app?

You can configure two push-notification warnings: GPS Accuracy Warning and Lost Coverage Warning.

• • Configure warnings, including:

    • GPS Accuracy Warning: If enabled, users must set a meter value. The app sends a push notification if an average accuracy value exceeds the set warning value.

    • Lost Coverage Warning: If enabled, users must set a minute value. The app sends a push notification if it cannot connect to the server for a specified duration.