Learn how to manage users across your account and manage account administrators
Account/enterprise administrators can easily manage users across their organisations and manage account/enterprise administrators.
Managing Users
1. Login to your Account/Enterprise web portal
2. Head to "Manage" in the left hand menu and "Select Users"
Users Menu
You can filter users by using the search bar, organisation, account status, country and access level.
Select the three dots to the side to perform the following actions:- Resetting password
- Deleting the user
Note: If you need to add a user to your account this needs to be done within the organisation the user will be added to.
To switch between Account/Enterprise and Organisation levels:
1. Select "Account" in the left-hand side menu
2. Select the organisation you need to access
To switch back to the Account/Enterprise level
1. Select the organisation in the left-hand side menu
2. Select "Account"
Invite Account Administrators
You can invite other account administrators to your account through the user menu and selecting "Invite account administrators"
User details
Enter First Name, Last Name and the Administrators email address
Assign admin permissions
In GetHomeSafe there are three levels of account permissions:
1. Standard
Admins can view & manage organisations, organisation users and account settings
2. Billing admin
Admins can view & manage organisations, organisation users and account settings.
Admins can view & manage billing for the account including billing admins
3. Account Owner
Full access to everything in the account including billing and managing account owners/billing admin
