Manage your subscription, billing details, payment methods, purchase orders numbers and invoices.
Accessing the Billing menu
1. Login to the web portal
2. Select your name in the top right hand corner
3. Select "Billing"
Note: Access to the billing page is limited to Billing Admin's and Account Owners.
Billing Overview
This page provides an overview of your GetHomeSafe subscription across your account, including your billing status, payment frequency, when your next payment is due, and how much your next payment will be.
- Subscription Overview
- Plan & Add-on's Overview - View current plan's, user numbers and add-on's. Select "Manage plan" to add or remove add-on's to your subscription
- Hardware Licenses & Satellite Data Plan (if applicable)
- Help & Support - Send us a message if you have a question or need support
- Close your account and cancel your subscription
Billing Settings
Update Billing details in this menu
- Billing Contact - Update Company name, contact name, phone number and email address
- Billing Address - Update billing address details
- Invoices - Add a Purchase Order Number which will apply to your next invoices
Billing Invoices
In this page, view and filter the status of previous invoices including:
- Invoice Type - Subscription or Satellite invoice
- Invoice ID - The invoice number
- Date Sent - The date the invoice was sent
- Date Due - The date the invoice was due
- Date Paid - The date payment was received
- Amount - Invoice amount
- Payment Method
- PDF - Download a copy of the invoice
Payment Methods
Add your card details as your payment method for your subscription
Billing Contacts
Assign/manage billing contacts for your account. Billing contacts are notified about billing and subscription changes in your account. Billing contacts are limited to 10 per account and are free of charge. Billing contacts do not have access to GetHomeSafe and do not count towards your subscription:
