Security, Privacy, and Compliance

The GetHomeSafe Trust Center

Our Trust Center is the best place to start if you are assessing GetHomeSafe or completing a vendor security review. It brings together our compliance status, security documents, security controls and subprocessors in one place, and the information is kept up to date.

Compliance and independent assurance

• SOC 2 Type 2 certification: SOC 2 is an independent assessment of how a service provider manages and protects customer data. A Type 2 report looks at whether security controls work effectively over time, not just whether they exist. GetHomeSafe has also completed SOC 2 Type 1.
• Penetration testing: GetHomeSafe is penetration tested, and a Pen Test Assurance Report is available to customers.

Requesting security documents

The following documents are available through the Trust Center:

• SOC 2 Type 1 Attestation Letter and Report
• SOC 2 Type 2 Attestation Letter
• Pen Test Assurance Report

To request a document, open the Resources page, select the document you need and choose Request access..

Features that help you control access to your account

• Two-factor authentication (2FA): Adds a second verification step when logging in. See How do I setup two-factor authentication?
• Single sign-on (SSO): Lets your users log in with their Microsoft work accounts, and lets you turn off other login methods. See Setting Up Microsoft Single Sign-On (SSO)
• Roles and permissions: Administrators, team leaders and users each have different levels of access. See Account Administrator

Frequently asked questions

Can I get a copy of your SOC 2 report?

The SOC 2 Type 1 report and the SOC 2 Type 2 attestation letter are available by request through the Trust Center.

Who should I contact with a security question?

Email security@gethomesafe.com. If you are completing a security questionnaire, include a copy of the questionnaire so we can help quickly.