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How to Start a GetHomeSafe Activity When Using Your ZOLEO Device

Learn how to start a GetHomeSafe activity when using your ZOLEO device, whether you are within mobile coverage or completely off-grid.

Starting Your Activity In Coverage (Recommended)

  1. Open the GetHomeSafe App
    Launch the GetHomeSafe mobile app on your phone.

  2. Enter Activity Details
    Fill in your activity information, such as your destination, estimated time, and any relevant notes.

  3. Start Activity
    Tap “Start Activity.” A Pre-start screen will appear.

  4. Select Your ZOLEO Device
    From the “GPS Device” dropdown menu, choose your ZOLEO device.

  5. Confirm and Begin
    Tap Continue to officially begin your activity.
    Your ZOLEO device will now be linked and displayed in purple under the reminder time.

Starting Your Activity Out-of-Coverage

Important: Your ZOLEO device must be assigned to you in GetHomeSafe before attempting to start an activity out-of-coverage.
The GetHomeSafe mobile app will not reflect this activity until a sync occurs in coverage.

When you're out of mobile coverage:

  1. Open the ZOLEO App
    Ensure your ZOLEO device is turned on and connected via Bluetooth.

  2. Ensure a Clear View of the Sky
    Before sending any commands, make sure your ZOLEO device is in an open area with a clear view of the sky to allow proper satellite communication.

  3. Use the Appropriate Start Command
    Send one of the following messages to reply@gethomesafe.com via the ZOLEO app:

    • #start: Starts the quick-start GPS activity type assigned to your organisation.

    • #start[duration]: Starts a countdown activity with the set duration (in minutes).
      Example: #start120 will start a 120-minute countdown activity.

    • #start[duration]r: Starts a recurring activity with the set duration (in minutes).
      Example: #start120r will start a 120-minute recurring activity.

    • #start[duration]h: Starts a time of day activity, ending at a specific time (24-hour format).
      Example: #start1845h will start an activity finishing at 6:45 PM.

Once sent, your GetHomeSafe activity will be initiated via satellite. The app will display your activity once you're back in coverage and a sync occurs.