Assigning Team Leaders

Team Leaders are a crucial aspect of GetHomeSafe, and act as the first point of contact when a user goes overdue or sets off an alert. Assigning a Team Leader is a simple process, and can be done through the following steps:

1. Log into the GetHomeSafe webportal as an Admin user
2. Click on Manage, and then click on Teams
3. Click on the team that you would like to add a new team leader to
4. This will take you to the following page: from here click on Members
   
5. In the list of users, find the user you would like to promote to a Team Leader, and then click on the three dots next to their account on the right hand side of the screen.
6. Click the option Add team leader status

You have now successfully added a new Team Leader! 

If you would like to adjust the notification settings for team leaders, check out this other knowledge base article which runs you through how to do so: Configuring and Managing Teams