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Data Retention

What data does GetHomeSafe use? How long does GetHomeSafe store my data?

GetHomeSafe follows industry best practices to secure your personal information. We periodically engage an independent security specialist to review and audit the measures we have in place, ensuring we provide the most secure solution possible. GetHomeSafe activities are archived after 14 days. Data is retained for 12 months, after which all location data is purged from the system. 

More information about data retention and your rights is available to view under our GetHomeSafe Privacy Policy

 

What data does GetHomeSafe use?

Data type Personal Data Retention Who has access?
Registration/
User account

 Mandatory
  • Full Name
  • Country
  • Time zone
  • Organisation
  • Email address
  • Mobile phone number
  • IP Address
  • Audit logs of login including IP and location
  • Device used to access service
  • Browser used to access service
Optional
  • Physical address
  • Phone Carrier
  • Alternative phone number
 Indefinitely unless requested otherwise. User and its organisation
GHS Team
GetHomeSafe Activity
  • Current location
  • IP Address
  • Device used
 12 months User and its organisation
GHS Team
Completed GetHomeSafe Activity
  • Location history
  • Device used
 12 months User and its organisation
GHS Team
SMS Alerting
  • Phone number
 Indefinitely unless requested otherwise. GHS Support
GHS Development
Email Alerting
  • Email
  • Full name
 Indefinitely unless requested otherwise. GHS Support
GHS Development
Error Tracking
  • Email
  • Full name
  • Browser
  • IP address of session
 Indefinitely unless requested otherwise. GHS Development
Access and Error Logs
  • IP Address
  • User Agent
 Indefinitely unless requested otherwise. GHS Development
Hosting services
  • IP Address
  • User Agent
 Indefinitely unless requested otherwise. GHS Development